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Bridging the Gap Between
ATC and Flight Crew

Helping aviation professionals understand each other’s decisions, challenges and priorities — improving collaboration, safety and operational performance.
Learn About Our Solution

Creating a common operational understanding
between the cockpit and the control room

Shared Mental Models

Learning experiences that create shared understanding. 

Systems & Technology

Using modern learning tools to bring operational experience closer to those who need it.

Mutual Learning Experiences

Sharing real-world scenarios to improve judgement, awareness and resilience.

Increased Dialogue

Encouraging conversations that strengthen safety culture.

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Connecting Operational Perspectives

“Air traffic controllers and flight crew make decisions from different operational viewpoints.
Sharing knowledge and experience helps both sides better understand the factors influencing those decisions.”

Our Solution

Connecting ATC and Flight Crew Through Shared Operational Insight

Unitatis combines interactive LMS modules with expert-led sessions to provide ATC professionals with a deeper understanding of flight crew operations. 

Online Modules

Live Presentations

Using the Unitatis Online Training System, controllers gain access to our fully featured LMS modules. These modules provide a flight crew perspective from the jump-seat of a modern airliner, enriched with commentary from experienced flight crew and ATC instructors.

Our Teams sessions introduce selected training topics through an interactive, professionally delivered format, using live video, voting systems, and chat to create an engaging learning environment.

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Training Topics

The Unitatis ATCO training portfolio covers these key areas

Normal Operations

Routine day-to-day operations that ATCOs manage on a regular basis

Abnormal Operations

Events that occur outside the standard operating environment

Emergencies

Events that have a direct impact on flight safety.

UNITATIS TESTIMONIALS

"Working with Unitatis Flight Safety has been a highly valuable and rewarding experience. Their professionalism, deep operational expertise, and unwavering commitment to aviation safety have made them a trusted and reliable partner providing specialized services that contribute directly to the development and training of our air traffic controllers, helping us deliver high-quality learning experiences and maintain the highest professional standards"
Patric Burri - Head of Skyguide AcademySkyguide - Swiss Air Navigation Services Ltd.
Patric Burri - Head of Skyguide Academy

UNITATIS TESTIMONIALS

Working with Unitatis Flight Safety has been a highly valuable and rewarding experience. Their professionalism, deep operational expertise, and unwavering commitment to aviation safety have made them a trusted and reliable partner providing specialized services that contribute directly to the development and training of our air traffic controllers, helping us deliver high-quality learning experiences and maintain the highest professional standards
Patric Burri - Head of Skyguide AcademySkyguide - Swiss Air Navigation Services Ltd.
Patric Burri - Head of Skyguide Academy
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Differing Mental Models

Consider the following scenario: an aircraft is requested to maintain 180kt to 5 miles on approach. What are the considerations for ATC and Flight Crew? 

Flight Crew Considerations

Will I achieve stabilised approach criteria?
Will I overspeed my flaps?
Will I get all checklists completed?
And many more …

ATC Considerations

Am I achieving separation?
Am I achieving target landing rate?
Is a go-around possible ?
​And many more …

ATC and flight crew may well have different perceptions based upon the fact that their working environments and knowledge bases are very different.

Advances in Technology

Technological advancements over recent years have been significant. Here are a few notable advances in the two operational theatres:

ATC Advances

CPDLC
ADS
4th Generation ATM Systems
PBN Approaches

Flight Crew Advances

Increases in automation
Multiple communication options
More complex systems
Better aircraft performance

Advances in technology make it important that ATC and Flight Crew have a basic understanding of each other’s technological tools.

Changes in Training

In the past ATC training included in some states a Private Pilots Licence, or some hours of pilot training. Familairisation flights on airliner flight decks were more common. This provided invaluable insight for controllers.

Varying Knowledge Levels

Given the complexities of modern airliners and the complexities of modern airspace, it is difficult for controllers and flight crew to have a full understanding of each others rules, regulations and procedures.